Operations

Product Receipt

Coordinated receipt by marine, pipeline, rail and truck — with sampling, gauging and custody-transfer verification on arrival.

Operations

Receiving product accurately on arrival

Product receipt is the first custody event in a product’s time at the terminal — the moment it arrives and is taken into storage. Getting it right sets the baseline for everything that follows.

Product arrives by sea, pipeline, rail or road and is verified on arrival through sampling and gauging. Custody-transfer verification on arrival establishes an accurate, accountable baseline for every receipt.

Each mode has its own receipt procedures, but all share the same disciplines: verify the product, verify the quantity, document the movement, and reconcile the figures before the product enters storage.

Key capabilities

Multimodal Receipt

Marine, pipeline, rail and truck receipt.

Sampling & Gauging

Verification on arrival of every receipt.

Custody Verification

Accurate custody-transfer baseline.

Documented

Every receipt recorded and reconciled.

The receipt process

From arrival to storage

Receipt follows a controlled sequence that verifies product and quantity before storage.

  • Pre-arrival coordination and scheduling
  • Arrival and connection to the receiving mode
  • Sampling and laboratory verification of product quality
  • Gauging and metering for accurate quantity
  • Custody-transfer reconciliation with the delivering party
  • Transfer to allocated storage with documentation
By mode

Receipt across every transport mode

Each mode brings its own receipt considerations, all under the same verification disciplines.

  • Marine — berth, vessel and manifold coordination
  • Pipeline — flow monitoring and metering at the receipt point
  • Rail — wagon receipt and connection
  • Truck — bay receipt with weighbridge verification
Questions & answers

Frequently asked questions

How is the received quantity verified?

Every receipt is verified on arrival through sampling, gauging and metering, with custody-transfer reconciliation against the delivering party establishing an accurate, accountable baseline before storage.

Which modes can product be received from?

Marine, pipeline, rail and truck. The modes available depend on the facility and partner arrangement at each location.

What happens if the received product does not meet specification?

Product quality is verified on arrival through sampling and laboratory analysis. Non-conforming product is handled according to agreed procedures, with the customer informed before it enters storage.