Emergency Response
A trained on-site emergency response team, mutual-aid agreements with port neighbours and regular drills ensure rapid, coordinated response.
Ready to respond, every shift
Even with strong prevention, terminals must be ready to respond. Our emergency response capability is built around a trained on-site team, clear plans and regular practice.
A trained on-site emergency response team is equipped and ready for rapid, coordinated action. Mutual-aid agreements with port neighbours and regular drills keep response capability sharp and reliable.
Emergency plans cover the scenarios that matter at a terminal — fire, release, spill, medical emergency and security incident — with defined roles, communications and coordination with port and external responders.
Key capabilities
Response Team
Trained on-site emergency response personnel.
Mutual Aid
Agreements with port neighbours for shared response.
Regular Drills
Scheduled drills keep capability sharp.
Emergency Plans
Plans for fire, release, spill, medical and security incidents.
The scenarios we rehearse
Emergency plans cover the events that can occur at a storage terminal.
- Fire and explosion at a tank, berth or loading bay
- Product release or spill — on land or to water
- Medical emergency and rescue
- Security incident and unauthorised access
- Loss of containment with environmental impact
- External events affecting the terminal
Practice, not just plans
Plans are only useful if they work under pressure. We test them regularly.
Regular drills exercise the response team, the plans and the coordination with port and mutual-aid partners. Lessons from drills and real events feed back into the plans, so capability keeps improving.
Frequently asked questions
Who responds to an emergency at the terminal?
A trained on-site emergency response team is equipped and ready for rapid action, with mutual-aid agreements and coordination with port-authority and external responders for larger events.
How often do you drill?
Drills are scheduled regularly to exercise the response team, plans and coordination with partners. Lessons from drills and real events feed back into the plans.
What scenarios do your emergency plans cover?
Plans cover fire and explosion, product release or spill, medical emergency and rescue, security incident, loss of containment with environmental impact, and external events affecting the terminal.